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bluetooth

bluetooth troubleshooting chevrolet mylink radio

Bluetooth Troubleshooting on Chevrolet MyLink Radio

Below are a few things to check if you are having problems with your Chevrolet MyLink radio connecting to your Bluetooth phone. If all of these don’t help you figure out and resolve your problem you can always stop by or give Our Certified Tech Expert a call at Cecil Clark Chevrolet in Leesburg at 352-787-6888.

 

  1. Is your Bluetooth icon turned on, on your phone? This feature is usually accessible under Settings – Connections – Bluetooth. Make sure your Bluetooth is turned on, then try to reconnect to your Chevrolet MyLink radio.
  2. Does your phone have any pending or available updates?  This can be checked under Settings – Software Update. If an update is pending or available, try updating your phone first, then retry Bluetooth on your Chevrolet MyLink radio.
  3. Try turning off your phone, wait 2 minutes & restart. This reboot of the phone can help resolve some Bluetooth problems with your Chevrolet MyLink radio.
  4. Unpair, Re-Pair phone. Sometimes this can help reconnect it to your Chevrolet MyLink radio.

Radio Will Not Return to Media After Bluetooth Call Ends

UPDATE: 3/23/2016: The New update from Apple, iOS 9.3 is available now, please update your phones to resolve the glitch.

We have some issues with the last Apple iPhone update and some of our Infotainment Radios. Apple has acknowledged that they the issue is on their end and is working on a fix.

Affected Passenger Cars and Trucks:
2013-2016 Buick, Cadillac, Chevrolet, GMC

Condition:
Some customers may comment that if an iPhone® is paired with the vehicle, and the customer is listening to either AM/FM/XM,etc., and if a Bluetooth function is used (for example: the customer initiates or receives a Bluetooth call, or the customer uses voice-pass through to interact with Siri), the infotainment system will not return to AM/FM/XM, etc., after the Bluetooth® function interaction ends and it will default to the Bluetooth® media source for audio. If music is found on the iPhone, it will start to play. If there is no music on the iPhone®, the infotainment system may state “No Media Found.”

Cause:
This may be caused by Apple® releasing its 9.2 IOS update to Apple® devices.

Correction:
None yet. This is not a vehicle concern. Apple® is working on correcting this issue and no timetable has been set yet.