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iphone 8 wireless charging Chevrolet

iPhone 8 Charging Issues on Chevrolet Wireless Pads

UPDATE AS OF NOV. 2 from Apple: https://techcrunch.com/2017/10/24/here-are-the-cars-that-support-iphone-8-and-iphone-x-wireless-charging/

2017 Chevrolet vehicles and previous years with wireless charging capability use a standard that is not compatible with the new iPhone 8. 2018 and newer Chevrolet vehicles now have this fixed and support the iPhone 8 wireless charging feature.

The following vehicles (as confirmed from GM) are compatible with the iPhone 8 Wireless Charging

  • 2018 Buick Enclave
  • 2018 Cadillac Escalade
  • 2018 Chevrolet Bolt
  • 2018 Chevrolet Tahoe
  • 2018 Chevrolet Silverado LD/HD
  • 2018 Chevrolet Suburban
  • 2018 GMC Terrain
  • 2018 GMC Yukon
  • 2018 GMC Sierra LD/HD

 

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I have had two encounters this month, both with iPhone 8. Neither would charge on the Chevrolet vehicle wireless charging pads. However they did work when I tested them on my Samsung wireless pad at my desk. After doing some research online I have concluded that this problem seems to occur with all GM models with the charging pad, not just Chevrolet.

At this time GM does not show iPhone 8 as a compatible or non compatible device on their supported list, we hope this will be updated in the future. Since the iPhone 8 just rolled out GM has not had a chance to test the phone, therefore will not be on the compatibility list as of yet.

The new iPhone 8 and 8S phones use the older 1.1 Qi wireless charging standard developed under the Wireless Power Consortium (WPC); it supports 7.5W (5V/1.5A) wireless charging. GM’s wireless charging feature supports both the Powermat and Qi wireless charging standards. Specifically, the system supports the following wireless charging specifications:

  • PMA 1.0 (Powermat)
  • WPC 1.0 (Qi)
  • WPC 1.1 (Qi)

We have no updates released as of yet by GM.

 

Jennifer Warriner
Certified Tech Expert

Samsung Wireless Charging Issues

UPDATE: As of 3/22/17 the S6 Edge and S7 work fine after recent updates for the wireless charging. If you continue to experience a problem you are welcome to give me a call or stop in. I will try to help you the best I can on any wireless charging issues you are experiencing.

I have personally encountered problems when trying to use the wireless charge pad on a Samsung S7 phone in the 2017 models. These wireless charging pads work fine on the Samsung S6, however have intermittent issues with the S7 only. It will show a charging bolt for 5 seconds then shuts off. I did find that if I place the S7 towards the rear of the charge pad it will stay charging a little longer. The first thing I suggest you check is to make sure your phone doesn’t have a pending update, if it does, update it first and see if it resolves.

There were known issues on the Samsung S6’s after a update with them not wanting to charge on some vehicle wireless chargers and even on the pads and they had to change something to get the phones to work again. I do not see any GM bulletins on this problem as of yet, but it does look to be a phone issue, not a vehicle issue. Either way once I do know something I will update this post.  Hopefully Samsung will release an update here soon to fix the issue.

In the meantime my suggestion to anyone with a Samsung S7 phone is to try to turn the phone “backwards,” and place it down and slide it against the “rear” until it hits the stop (phone faces rear of vehicle).  If this doesn’t work try taking it out of any case. Also don’t assume your phone won’t charge until you CRANK the vehicle and try it, it needs to be running in order to charge.

There is a forum with a little more information and what others have tried at:
http://www.gm-trucks.com/forums/topic/191008-2016-wireless-charging-on-samsung-s7/