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OnStarProactive Alerts Leesburg FL Chevrolet

Proactive Alerts Warn Before a Breakdown Happens

Having your car breakdown can put a damper on your day pretty quick. Especially with kids or a long commute. Being stuck on the side of the road can be a nightmare. With GM’s new Proactive Alerts it hopes to reduce “surprise” breakdowns. The new system uses sensors and software to monitor three components in a vehicle. Each time you start your engine it will check the battery, starter and fuel pump to ensure they’re operating correcting. GM has been working on this technology for almost 10 years and has finally implemented it as of April 2016.

Automotive News states that these three components are the most commonly responsible for roadside breakdowns, but now with Proactive Alerts you will know they’re in trouble before you drive away. When a problem is detected it warns the driver through the OnStar service. GM Owners will be advised to take their vehicle in to a Certified GM Service Center, avoiding a breakdown. If it is under warranty coverage, the dealership doesn’t even have to run a diagnostic check. They are able to go right ahead and fix the issue based on the Proactive Alert.

There is no extra charge for this feature of OnStar, but you do need an active OnStar package, including the OnStar Basic Plan which comes standard for five years on new Chevrolet vehicles. It is not available as a standalone feature and is not automatic. If you have an active OnStar plan and want Proactive Alerts on your vehicle, then you need to ask for the service to be activated. Since it will require collecting information from an owner’s vehicle, GM cannot activate it without permission. It is currently available on the 2016 Chevrolet Silverado, Chevrolet Taho, Chevy Suburban, Corvette and Chevrolet Equinox. These nine are just the start with plans to roll out the entire GM lineup over time. In the future, plans are in place for Proactive Alerts to monitor additional vehicle components and expand to other Chevrolet models.


OnStar RemoteLink Hack Resolved

Those worried about the recent hacking of the OnStar RemoteLink app can breathe a sigh of relief, as General Motors  has resolved the issue. The hack enabled Samy Kamkar to intercept signals between a user’s RemoteLink mobile app and the vehicle’s OnStar system. It allowed him to unlock the vehicle’s doors, see its location on a map, and start the engine, but not put the vehicle in gear and drive away.

General Motors has addressed the hack head-on, making changes to its back-office and updating the OnStar RemoteLink mobile app to patch the security vulnerability while disabling previous versions of the app. General Motors took the hacking problem incredibly seriously and is the only auto manufacturer to put in place an executive director of cybersecurity. However General Motors does warn that this probably won’t be the last attempt to hack the OnStar system unfortunately.

General Motors is confident that they have done everything possible to resolve the issue, but problems like this are never entirely resolved and we can’t say that something like this will never happen again. They are always looking to improve the system and will always be looking for ways to come up with a better mousetrap. General Motors is working with government agencies and universities to find how and where the system can be hacked in the future and how to prevent it from happening in the future.

For now though, you can rest assured that “OwnStar” is no longer an issue. However, it never was since the hack was never released to the public, thankfully.

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